Privacy Policy

---

Last updated: 10 June 2025

Welcome to BCS Group Services Limited ('we', 'our', or 'us'). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, contact us, or use our services. By using our website or providing us with your information, you consent to this Privacy Policy.

Company name: BCS Group Services Limited
Trading name: Building Complete Solutions
Registered in England and Wales
Registered address: Admiral Park Victory Way, Crossways Business Park, Dartford, England, DA2 6QD

 

We may collect and process the following types of information:

a. Information you provide directly:
- Your name, company name, and contact details (email, phone number, address)
- Enquiry details when you contact us through our website or by email
- Information you provide when requesting a quote or using our services

b. Automatically collected information:
- IP address and browser type
- Website usage data (pages visited, time spent, referring website)
- Cookies and similar technologies (see Section 7 below)

We use your information to:
- Respond to enquiries and provide quotes
- Deliver our services and manage client relationships
- Improve our website, services, and customer experience
- Comply with legal and regulatory obligations
- Send relevant updates or communications (only if you consent)
We do not sell or rent your personal information to third parties.

We process your personal data under the following lawful bases:
- Contractual necessity: to perform a contract or take steps at your request.
- Legitimate interests: to improve our services and communicate with clients.
- Legal obligation: to comply with UK law (e.g. tax or business records).
- Consent: where required for marketing communications.

We keep personal data only as long as necessary to fulfil the purposes it was collected for, including ongoing service delivery or legal, accounting, or reporting obligations. When data is no longer needed, we securely delete or anonymise it.

Our website may use cookies to enable functionality, improve performance and analytics, and store preferences. You can manage or disable cookies in your browser settings. By continuing to use our website, you consent to our use of cookies as described.

We may share your data with:
- Service providers or subcontractors necessary for our operations
- Professional advisers (e.g. accountants, insurers, legal representatives)
- Regulatory authorities, where legally required
All partners are required to handle data securely and in compliance with UK GDPR.

We take appropriate security measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. This includes password-protected systems, encrypted files, and restricted data access.

Under UK GDPR, you have the right to access, correct, delete, or restrict processing of your personal data, object to processing, request data portability, and withdraw consent for marketing. To exercise your rights, contact us at [insert email]. If you believe your data has been mishandled, you may complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before providing personal data.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or how we handle your data, please contact:
 

BCS Group Services Limited
Admiral Park Victory Way, Crossways Business Park, Dartford, England, DA2 6QD